A driver must be minimum 21 years old, with a minimum driving experience of 2 years.
You need to present a valid driving licence, an identity card or a passport.
Credit card preauthorization is required as a guarantee of payment (Amex, Diners, MasterCard, Visa). The amount of preauthorization depends on a number of rental days, a group of vehicle, insurance, countries to which you travel, etc.
CAR RENTAL AGREEMENT
After finishing the procedure both parties sign the Car rental agreement.
THE PURPOSE OF RENT
In exceptional cases, such as suspecting our vehicle would be used for illegal acts, we reserve a discrete right to decline a customer.
MINIMUM RENTAL PERIOD
Rental could last shorter than 24 hours, with a minimal charge of one day (24 hours). Tolerable delay is 3 hours, after which an extra day will be charged.
Payment is the at end of rental. It can be done in cash, by credit cards (Amex, Visa, MasterCard, Diners), bank cards (Maestro, Visa electron) and a bank transfer. For bank transfer payment postpone is 10 days.
CDW (Collision Damage Waiver) - basic obligatory insurance, kasko with participation in damage TP (Theft Protection) - theft insurance PAI (Personal Accident Insurance) – insurance for all passengers in vehicle SUPER CDW (Super Collision Damage Waiver) – full kasko, no participation in damage
SUPER CDW is not mandatory. If you do not take this additional insurance (SUPER CDW), in case of damage you have to pay the repair from the minimum amount of 875,00 HRK to the maximum of 20.000,00 HRK, depending of damage and a group of vehicle. All vehicles are insured against the responsibility for damage done to the third party. Damage done by our vehicle is covered by the insurance company to the amount stated by the law, but on the condition that the hirer obeyed General terms of Rental Agreement.
You can cancel your reservation for free latest 24 hours before rental. For cancelation less than 24 hours before rental or in case of no show, your credit card will be charged for 50% of the estimated amount of canceled reservation, not more than 750,00 HRK.
Fuel is not included in the price. All rental cars are provided with a full tank of fuel (8/8) and should be refueled prior to return, otherwise missing fuel + refueling charge 100,00 HRK will be applied.
POSSIBLE ADDITIONAL PAYMENT
Lost car keys: 450,00 HRK - 1.700,00 HRK (depends on key type) Lost car documents: 1.800,00 HRK Fueling wrong fuel: 1.800,00 HRK and more, depending on the vehicle, where it is located etc. Reinvoicing subsequent costs incurred in Croatia (parking ticket, speed ticket, etc.): 100,00 HRK + ticket + VAT Reinvoicing subsequent costs incurred outside of Croatia (parking ticket, speed ticket, etc.): 200,00 HRK + ticket + VAT
RENT A CAR SERVIS ltd
Headquarter: Brazilska 2, 10090Zagreb, CROATIA IBAN: HR3523600001102375252, ZAGREBACKA BANKA d.d., SWIFT ZABAHR2X VAT number: 52690554044 Registered at: Commercial Court in Zagreb, MBS 080518001 Share capital: 20.000,00 kn paid in full General Manager: Dejan Perkov